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Privacy Policy

Last Updated: March 8, 2002
At Product Evaluations, Inc., your privacy is our priority. Product Evaluations, Inc. has
created this Privacy Policy in order to demonstrate our firm commitment to privacy. Please read the following
policy to understand how your personal information will be treated as you make use of the many features of
our Web site. When you use the ProductEvaluations.com Web site, you consent to the use of your personal
information by Product Evaluations, Inc. in the manner specified in this Privacy Policy. This policy may change
periodically, so please check back from time to time. For your information, the date of the last update to
this Privacy Policy is stated at the top of this document. By agreeing to this Privacy Policy, you agree to be
bound by any such revisions and should therefore periodically visit and print the latest version of the
Privacy Policy for your records. In addition to this Privacy Policy, your use of the site is also subject to
our Terms and Conditions.
THIS POLICY WILL EXPLAIN:
- What Information Product Evaluations, Inc. Collects From You When You Visit Our Web Site
- Who Is Collecting Your Information And With Whom They Can Share It
- Opt Out
- Monitoring and Enforcement
- What Are Cookies And How Product Evaluations, Inc. Uses Them
- What Kind Of Security Is In Place To Protect Your Personal Information
- How You Can Correct Any Inaccuracies In Your Information
- Links to Other Web Sites
- How To Contact Product Evaluations, Inc.
- WHAT INFORMATION Product Evaluations, INC. COLLECTS FROM YOU WHEN YOU VISIT OUR SITE
One of the basic principles of Product Evaluations, Inc. is that we ask only for the information we need to
provide an accurate accounting of who you are, to properly match you with the required survey demographics. In
our site, we ask you to provide information about yourself by filling out and submitting an on-line form. The
features of the Web site where personal information is collected are explained below:
Registering for Product Evaluations, Inc., PEN Pals Membership:
Registering with Product Evaluations, Inc., is purely your own choice and is not a requirement. When you
register online with ProductEvaluations.com you create a "User ID" which takes the form of your email
address and you are then asked to choose a secret password. We then ask for background information such as
your name, current email address, street address with zip code, phone number, industry segmentation, menu type,
food and beverage sales and average check size. The more information you provide, the better we can customize
your on-line experience and choose surveys that fit you specifically. Once you register with
productevaluations.com you are no longer anonymous to us.
Contact and Questions: You may submit questions, comments, or concerns to www.productevaluations.com
or at customercare@productevaluations.com. We will ask
for your name, email address, your company name, and your comment or question. You may also provide your street
address with zip code, phone number, fax number, and Web site.
Sweepstakes, Contests, and Special Offers: From time to time, we run sweepstakes,
contests, and special offers, which you may choose to opt into. Participating in these promotions is purely
voluntary. In these offers, we may ask participants for contact information (like your name, street address,
email address, industry segmentation), demographic information (like zip code, age, title, or purchase level
authority), and perhaps additional information in order to become eligible for special offers.
Use of IP Addresses: An Internet Protocol ("IP") address is a number that is
automatically assigned to your computer whenever you are surfing the Web. Web servers automatically identify
your computer by its IP address. When visitors request pages from Product Evaluations, Inc., our servers log the
visitors' IP addresses. We do not normally link IP addresses to anything personally identifiable, which means
that a visitor's session will be logged, but the visitor remains anonymous to us. Product Evaluations, Inc.
collects IP addresses for the purposes of system administration and to audit the use of our site. We also use
IP addresses to collect statistical information to send to our advertisers and for other marketing and
promotional purposes.
Cookies: Product Evaluations, Inc. uses "cookies" to collect non-personal information, as more fully
describe in Section 5 below.
- WHO IS COLLECTING YOUR INFORMATION AND WITH WHOM THEY CAN SHARE IT
Product Evaluations, Inc., is committed to keeping your personal information confidential. We will not sell,
trade, or rent your personally identifiable information on an individual basis to third parties.
Individual Member Information: "Individual Member Information" is the information
collected when you register in the My Profile area. Individual Member Information will be used for research on
usage patterns and product development, on-line site customization and targeted marketing. We will not give out
your email address or individual information to any third parties. If you cancel your account, Product
Evaluation, Inc. will keep your Individual Member Information accessible to customer service for approximately
six months after cancellation. Thereafter, it is placed in Product Evaluations, Inc.'s service bureau archives.
Information From Contact and Questions: The information you provide with your
questions and comments will aid Product Evaluations, Inc. in forming research assumptions, usage patterns,
product development and marketing opportunities as a whole but never individually. We will use the information
to respond to your inquiry and may share it internally to improve our service to you. In addition, we may use
the information for various business purposes, including, but not limited to, sharing consumer testimonials
about our products or services. These testimonials may be posted on the Product Evaluations, Inc. Web site;
however, we will not post them without your prior permission. In addition, we may share your testimonials with
third parties; however, in such a case, we will not share your personally identifiable information, but we will
just use your comment or question with your geographic location or other non-personal information.
Information From Surveys: Results from the surveys may be posted on the Product
Evaluation, Inc. Web site; however, personally identifiable information will not be posted. Product Evaluations,
Inc. shares the information you provided during registration, surveys, contests, sweepstakes, and special
offers, in aggregate form for our clients. Product Evaluations, Inc. also may share aggregate demographic
information with clients of Product Evaluations, Inc. This means we will not disclose individual names,
addresses, telephone numbers, email addresses, or other personally identifiable information unless we have
your permission. Currently, Product Evaluation’s surveys are limited to US residents only.
Other Information Collectors: Except as otherwise expressly discussed in this
Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the
extent that you disclose your information to other parties, such as outside Web sites, different rules may
apply to their use or disclosure of the personal information you disclose to them. To the extent that we
feature third-party advertisements or links to other Web sites from our site, these companies adhere to their
own privacy customs and policies. Since Product Evaluations, Inc. does not control the privacy policies of
third parties; you are subject to the privacy customs and policies of that third party. We encourage you to
ask questions before you disclose your personal information to others.
- OPT OUT
When you register (for Product Evaluations, Inc., PEN Pals membership) or participate with any surveys, sweepstakes, or contests,
you agree to allow us to send you member information by email. You can opt out
of the program at any time by doing any of the following:
- Sending any email to customercare@productevaluations.com
- Calling the following telephone number: (708) 482-7750 and asking to be removed from the PEN Pals program
- Contacting us by mail at: Product Evaluations, Inc. Customer Service, 708 Enterprise Drive, Oak Brook, IL 60523
- MONITORING AND ENFORCEMENT
Product Evaluations, Inc. has no obligation to monitor the Web site or the use thereof or to retain the content
of any user session. However, Product Evaluations, Inc. reserves the right at all times to monitor, review,
retain, and/or disclose any information as necessary to satisfy any applicable law, regulation, legal process,
or governmental request or to cooperate with law enforcement and other authorities in investigating a claim of
illegal activity. Product Evaluations, Inc. may use IP addresses to identify a user when we feel it is
necessary to enforce compliance with our Terms and Conditions or to protect our service, site, customers, or
others.
- WHAT ARE COOKIES AND HOW Product Evaluations, INC., USES THEM
What are cookies? Cookies are pieces of information that a Web site transfers to an individual's
hard drive for record-keeping purposes. The cookie assigns you an ID, which allows Product Evaluations, Inc. to
recognize you when you return to the Product Evaluations, Inc. Web site. This makes Web-surfing easier for you
by saving your preferences while you are at our site. A cookie may save your Product Evaluations, Inc. password
while you are visiting the Product Evaluations, Inc. Web site, so remember to log out when you are done
visiting the Web site. Please see the security provisions in Section 6. The use of cookies is an industry
standard--you will find them at most major Web sites. By showing how and when guests use a site, cookies help
us see which areas are popular and which are not. Many improvements and updates to the site are based on such
data as total number of visitors and pages viewed. This information is most easily tracked with cookies.
How does Product Evaluations use cookies? We use the information from cookies to provide services
better tailored to our users' needs. For example, we use cookies to track user trends and patterns. This helps
us better understand and improve areas of ProductEvaluations.com that our users find valuable. While both of
these activities depend on the use of a "cookie," visitors to ProductEvaluations.com always have the option of
disabling cookies via their browser preferences.
How can I disable cookies? Most browsers are initially set up to accept cookies. You can reset your
browser to refuse all cookies or indicate when a cookie is being sent. However, note that some parts of
ProductEvaluations.com will not function properly or may be considerably slower if you refuse cookies. For
example, without cookies, you will not be able to take full advantage of ProductEvaluations.com's services, or
you may have difficulty filling out surveys.
- WHAT KIND OF SECURITY IS IN PLACE TO PROTECT YOUR PERSONAL INFORMATION
Passwords: If you register, your personal information is password-protected. However,
you are responsible for maintaining the confidentiality of your password. Therefore, we recommend that you do
not give out your password to anyone who asks for it. Product Evaluations, Inc. will never ask you for your
password in an unsolicited phone call or in an unsolicited email. If you have logged into the Product
Evaluation, Inc. Web site, remember to always log out when you have finished using our site. This will ensure
that any passwords that might have been saved in cookies will no longer be saved. Also remember to close your
browser window when you have finished using the site. This is to ensure that others cannot access your
personal information and correspondence if you share a computer with someone else or are using a computer in a
public place like a library or Internet cafe. If you lose or forget your password, we will first remind you
via email with your hint question to stimulate your memory, if you still can't remember it, you can contact us
at customercare@productevaluations.com.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, Product Evaluations, Inc. cannot ensure or warrant the security of any information you transmit to us or any information provided by our on-line products or services, and you do so at your own risk. Product Evaluations, Inc. will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties. However, once we receive your transmission, we make our best effort to ensure its security on our systems.
- HOW YOU CAN CORRECT ANY INACCURACIES IN YOUR INFORMATION
Following registration on ProductEvaluations.com you can review and change your information at the "My Profile Admin" area accessible after you log in. Here you will be able to change any of the initial information you provided us, including the ability to opt out of any future surveys.
- LINKS TO OTHER WEB SITES
During your visit to the Product Evaluations, Inc. Web site, you may come across links that will take you to
third-party Web sites. Product Evaluations, Inc. does not control the content of or the information collected
from these third-party Web sites. These third-party Web sites are not subject to Product Evaluations,
Inc.'s Privacy Policy. Links to third-party sites do not constitute sponsorship, endorsement, or approval by
Product Evaluations, Inc. of the content, policies, or practices of such sites. These other sites may
independently collect personally identifiable information or send their own cookies, so please read their
privacy policies to understand what they collect. The information collected by other sites may or may not be
shared with us. Therefore, we encourage you to review the privacy policies of these sites before you disclose
your personal information to these other parties.
- HOW TO CONTACT Product Evaluations, INC.
Privacy and security is important to us all. We pursue a full-disclosure approach to care responsibly for the information you have entrusted to us, and we depend on information sharing as our principal means to best serve you. This is why we are committed to building a trusting relationship with you. We will continually monitor customer feedback and seek to improve our services to meet your needs. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with the Web site, or would like to provide comments, you can contact us through the following methods:
- Email: customercare@productevaluations.com
- Phone: (708) 482-7750
- Mail to: Product Evaluations, Inc., Customer Service Department, 708 Enterprise Drive, Oak Brook, IL 60523
Remember that your use of this Web site is always subject to our Terms
and Conditions. Please also take a moment to read the Terms and Conditions so that you are aware of the terms and conditions of our relationship.
Thank you for your cooperation, we hope you find the Product Evaluation.net Web site helpful and convenient to use!
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